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3. Responsibility and liability

We are responsible to you for the provision of Avenue Investment Service services and will, at all times, exercise our duties under this Agreement honestly and with reasonable care and diligence. We are not liable to you for anything that is not our fault or is beyond our control.
  1. You are responsible for:
    a) keeping your Codes confidential and secure, and
    b) the payment of fees and costs for the maintenance of your portfolio and your transactions made through Avenue Investment Service.
  2. You acknowledge that:
    a) all actions taken using your Code will be taken to be authorised by you
    b) where the value of your assets held through Avenue Investment Service is not sufficient to satisfy your liability to us, you will pay promptly all fees and charges in relation to your portfolio. Your liability to us is not limited to the value of your portfolio, and
    c) we may record all of our telephone conversations with you relating to your portfolio. By signing the application form, you consent to the recording of our telephone conversations with you.